Meet Our Team

The people behind Dental IT.

Our team combines technical knowledge, support experience, cybersecurity awareness, and operational understanding to help dental practices run more smoothly. The people featured here represent key leadership, operations, and support roles, backed by a broader network of IT specialists who help Dental IT deliver reliable, security-conscious, practice-focused service.

Team Members

Leadership, operations, and support for dental-focused IT.

Meet some of the people helping Dental IT support practices with managed technology, cybersecurity, troubleshooting, workflow improvement, and the IT environments that keep dental offices moving.

Alex Hernandez

Owner & Dental Technology Consultant

Alex leads Dental IT with a strong focus on helping dental practices improve reliability, security, and day-to-day technology operations. He holds a Bachelor’s degree in Computer Science and a Master’s degree in Cybersecurity, bringing a strong technical and strategic foundation to the company. His work centers on managed IT, HIPAA-conscious planning, cybersecurity, vendor coordination, backup strategy, and the technology environments that support modern dental practices.

Education & Skills

Bachelor in Computer Science Master in Cybersecurity Managed IT strategy Cybersecurity planning HIPAA-conscious technology consulting Backup and disaster recovery planning Dental practice technology operations Vendor and systems coordination

Credentials

Bachelor in Computer Science

Master in Cybersecurity

Operations & Support Team

Hands-on operations and support for dental practice technology.

Our operations and support team helps Dental IT coordinate digital systems, automation, troubleshooting, service delivery, and the technology stack dental teams use every day.

Operations Team

Michel Garcia

Web, Automation & Tech Ops

Michel supports Dental IT’s digital presence, internal systems, workflow automation, and technology operations. He holds a Bachelor’s degree in Computer Science and brings strong foundations in software development, project management, automation, and technology operations. His role helps connect technical execution with clear business workflows, ensuring the company’s digital systems and service delivery stay organized, scalable, and efficient.

Credentials

Bachelor in Computer Science Microsoft Certified: Azure AI Engineer

Skills

Software development

Project management

Automation workflows

Technology operations

Support Team

Carlos Hernandez

IT Technician & Support Team Lead

Carlos leads part of the Tech Support Team and brings 5 years of customer support experience focused on dental practices. He has strong foundations in dental practice software and helps offices troubleshoot issues, maintain continuity, and keep essential systems running smoothly. His certifications in Network+, Security+, and A+ support his hands-on technical work across support, connectivity, and endpoint environments.

Credentials

CompTIA A+ CompTIA Network+ CompTIA Security+

Skills

IT troubleshooting

Dental practice software support

Customer support

Network support

Support Team

Daniel Cue

IT Technician & Support Team

Daniel is part of the Tech Support Team and brings 4 years of experience in customer support, IT troubleshooting, and dental practice operations. He supports practices by helping resolve technical issues efficiently while understanding the operational needs of dental teams. His certifications in Network+, Security+, and A+ reinforce a practical, well-rounded foundation in support, systems, HIPAA compliance, and security.

Credentials

CompTIA A+ CompTIA Network+ CompTIA Security+

Skills

Customer support

IT troubleshooting

Dental practice operations

Network support

A Broader Team Behind the Work

Our listed team members are only part of the Dental IT support network.

Dental IT is supported by a broader group of IT specialists, technical resources, and vendor coordination partners who help us deliver reliable, security-conscious support for dental practices. The people featured on this page represent key leadership, operations, and support roles, but our service capacity extends beyond the individuals listed here.

Broader

technical support capacity behind the visible team.

Specialists

across IT support, security, systems, software, and operations.

How We Work

A team built around practical support and real dental workflows.

Dental workflow awareness

We support technology with a clear understanding of how dental practices actually operate, from front desk systems to clinical workflows and vendor-dependent software environments.

Security-first thinking

Our team values cybersecurity, access control, backups, and HIPAA-conscious decision-making as essential parts of responsible dental IT support.

Practical support culture

We focus on clear communication, useful problem solving, and helping practices reduce downtime while keeping technology aligned with real business needs and industry standards.

Certifications & Partnerships

Certified knowledge across IT, security, cloud, automation, and dental technology.

Our team brings together credentials and partnerships that support the technical foundation dental practices depend on every day, from endpoint support and networking to cybersecurity, cloud systems, AI, automation, VoIP, and digital growth.