Premium, Fully Transparent Plans from $0.99 per day per Station
PROACTIVE MAINTENANCE
Keep your practice running at peak performance with Dental IT’s Proactive Maintenance—our flagship, all-inclusive service. For less than a dollar a day per workstation, you get continuous system health checks, automated updates, and priority support that prevents issues before they impact your workflow.
What Our Proactive Maintenance Includes
Daily Health Checks
Automatic OS and application updates deployed every night to keep you secure and compliant.
Real-Time Performance Monitoring
24/7 surveillance of CPU, memory, disk, and network metrics to address anomalies instantly.
Preventative Hardware Diagnostics
Scheduled hardware scans identify failing components before they cause downtime.
Security & Compliance Safeguards
Continuous verification that your endpoints remain HIPAA-compliant and free of vulnerabilities.
Priority Response & SLA
Premium ticket routing with guaranteed sub-30-minute response times, day or night.
Transparent Reporting Dashboard
See maintenance activities, patch statuses, and performance trends in real time.
READY FOR PEACE OF MIND?
Get a Free Consultation and discover how Dental IT’s Cloud Backups can safeguard your practice’s most valuable asset—your data.
TAKING CARE OF YOUR TECHNOLOGY
WHY CHOOSE PROACTIVE MAINTENANCE FOR YOUR PRACTICE?
UNLIMITED Help Desk Support
We provide unlimited help desk services with a team of skilled engineers who are experts across various IT environments. Our mission is to deliver timely responses and professional support tailored to meet your specific needs.
Hybrid Backup Services
As part of our commitment to safeguarding your data, we are pleased to offer our SMART Hybrid Backup services at no additional cost, aside from any required cloud storage. In the event that cloud storage is needed.
Security Patching Updates
Regular application of security patches is critical for maintaining the integrity of your systems. These patches address known vulnerabilities across operating systems, third-party applications, and security tools.
OS Updates
Keeping your operating system up-to-date ensures that your computers and servers remain compatible with new applications, drivers, and hardware. These updates also improve system stability, prevent crashes, and close security gaps that older versions may have.
Management Software Updates
Management tools—such as remote monitoring and management (RMM) platforms, antivirus dashboards, and backup solutions—require frequent updates to stay effective. These updates enhance the ability to manage system resources, and track performance.
Defragmentation of Hard Drives
Over time, files on a hard drive become fragmented, meaning pieces of data are scattered across different parts of the storage device. Defragmentation reorganizes these fragmented files so that data is stored more efficiently.
Disk Cleanup
Disk cleanup is the process of removing unnecessary files from your system, including temporary files, caches, logs, and outdated software. This frees up storage space and can significantly improve the performance of your systems.
Backup Monitoring
Regular monitoring of backup systems ensures that your critical business data is safe, securely stored, and recoverable in case of an emergency, such as hardware failure or a cyberattack. We monitor backup operations to confirm that backups are successful.
Antivirus and Malware Scans
Regular scans for viruses, malware, and other malicious threats are crucial for detecting and removing harmful software before it can damage systems or steal sensitive data. We use up-to-date antivirus software to scan for new and emerging threats.
Hardware Monitoring
Monitoring the performance of hardware components (e.g., hard drives, power supplies, and memory) allows us to detect signs of wear and predict failures before they happen. Proactive hardware monitoring helps extend the life of your devices.
Security Audits and Reports
Regular security audits are essential for identifying and assessing vulnerabilities in your systems. These audits help us evaluate the effectiveness of your current security measures and recommend necessary improvements to enhance protection against cyber threats.
Patching Compliance
In addition to applying patches, we ensure your patching schedule adheres to regulatory requirements and internal policies. Patching compliance ensures that patches are applied within a designated time frame to mitigate vulnerabilities in line with compliance standards.
THE BEST IT MAINTENANCE SERVICE GET THE SUPPORT YOUR PRACTICE NEEDS NOW!
FROM
$0.99
PER DAY
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Advanced Software Maintenance & Update
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Proactive Maintenance
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Server Maintenance and Update
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Network Administration and Support
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Computers Maintenance
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Email Client Account Settings
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OS Update and Troubleshooting (Win/Mac)
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Up to 4 hours of on-site troubleshooting
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UNLIMITED Remote Help Desk Support
